Legal
Privacy policy
We keep as little data as possible. This page explains what we keep, why, and how to ask us to delete it.
What we collect when you book
When you book, we ask for your first and last name, email, phone number and, if you want hotel pickup, your pickup address. Our team needs this to find you on the day and to send your confirmation.
There is no customer account. Your booking code is the only way to access your booking, so keep it private: anyone with the code can see the booking.
What we collect when you contact us
The contact form sends your name, email, phone number (optional) and message to our inbox as a normal email. We only use it to reply to you.
When you write a review, we post it with the name you give and the month you travelled, after our team has checked it.
Payments
Card payments are handled by Kashier on their own secure page. We never see or keep your card details; we only keep the payment reference with your booking. PLACEHOLDER: confirm Kashier is the sole payment processor and add its data-processing basis.
Cookies
The site uses one cookie to remember your currency. We do not use advertising trackers. PLACEHOLDER: if an analytics tool is added, it will be named here.
Your rights
You can ask us for a copy of your data, ask us to correct it or ask us to delete it. Email gm@bluewayegypt.com with your booking code and we will reply within 30 days. EU visitors have these rights under the GDPR; we give them to everyone.